Terms and conditions

All pricing is in NEW ZEALAND Dollars.

Children are welcome in all apartments. 

A deposit equivalent to 30% of the booking total is required to secure a booking. This will be charged 24 hours after receiving the booking. We accept Visa or MasterCard and direct credit payments to either a New Zealand or Cook Islands based bank account.  Full payment will be charged 30 days from arrival.

Airport transfers are available at $15 per person per transfer payable to the driver. Please advise your flight details so we can schedule your transfers or ensure we are on site to greet you on your arrival.

Check in time is 2.00pm on the first booked day. Please note that there are a number of flights that arrive in Rarotonga in the early hours of the morning. In order to move in to your apartment in those early morning hours, you will need to book the apartment for that previous day/night. Please take this in to account when you are booking your flights.

Check out time is 10.00am. Most Air New Zealand flights depart in the afternoon with a check in from around midday. Jetstar flights depart in the early morning and Virgin flights in the late evening. Dependent upon bookings we may be able to enable a late check out.

Late check outs are available to 6.00 pm at 50% of the daily rate for the room. Check out after this time will require another night to be booked and charged so please take this in to account when booking your flights.

Cancellation policy

Book with Confidence from 20 May 2021 

For any new bookings up to 31 March 2022, we will waive any amendment or cancellation fees that need to be changed or cancelled, more than 14 days from arrival, due to Government border restrictions resulting from Covid-19

We highly recommend our guests take out travel insurance in case unforeseen circumstances prevent you from travelling.